Your privacy matters to us. This Privacy Policy explains how EcoHaven.site collects, stores, protects, and uses your personal information when you visit or shop with us.
When you browse or shop with us, we may collect:
We never sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely to operate and improve our store and to serve you better.
Your data is stored using industry-standard security measures, including encryption and access controls, to protect it against unauthorized access, loss, or misuse. Payment information is processed through encrypted, PCI-compliant payment gateways and is never stored in full on our servers.
We use cookies and similar technologies to remember your preferences (such as language and currency settings), analyze site traffic, and improve site performance. You can manage or disable cookies at any time through your browser settings.
We use automated and manual fraud-screening measures to protect both our customers and our business from fraudulent transactions. This may involve verifying order and payment details before dispatch.
For customers in the European Union, including France, we comply with the General Data Protection Regulation (GDPR). For customers in the United States, we adhere to applicable state and federal privacy regulations governing the collection and handling of consumer data.
Depending on your location, you have the right to:
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including order history, fraud prevention, and compliance with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
To exercise any of your data rights or ask a privacy-related question, contact us at support@ecohaven.site. We will respond within the timeframes required by applicable law.
