Terms of Service

Terms of Service

These Terms of Service (“Terms”) govern your use of EcoHaven.site and any purchase you make through our website. By accessing our site or placing an order, you agree to these Terms.

Website Usage

You agree to use EcoHaven.site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

Customer & Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when placing an order or creating an account.

Product Information & Pricing Accuracy

We make every effort to ensure that product descriptions, images, and prices displayed on our site are accurate. However, in the event of a pricing or listing error, we reserve the right to correct the error and, where necessary, cancel or adjust affected orders. We will always notify you before charging a corrected price.

Order Acceptance & Cancellations

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion (for example, in cases of suspected fraud or product unavailability). Once an order has been confirmed, you may request a cancellation by contacting support@ecohaven.site as soon as possible; we will accommodate cancellation requests whenever the order has not yet shipped.

Intellectual Property

All content on EcoHaven.site, including text, graphics, logos, images, and product designs, is the property of EcoHaven.site or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

Prohibited Uses

You agree not to use our website to:

  • Engage in fraudulent or unlawful activity
  • Attempt to gain unauthorized access to our systems or data
  • Interfere with the proper functioning of the website
  • Copy, resell, or misuse our content without authorization

Limitation of Liability

To the fullest extent permitted by law, EcoHaven.site is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, beyond the value of the applicable order. Nothing in these Terms limits any statutory rights you may have as a consumer under French, EU, or US law that cannot be excluded.

Governing Law & Dispute Resolution

These Terms are governed by the laws applicable in France, without prejudice to any mandatory consumer protection rights you may have under the laws of your own country of residence. In the event of a dispute, we encourage customers to first contact support@ecohaven.site so we can work toward a fast, fair resolution before pursuing formal proceedings.

Contact Information

Questions about these Terms can be directed to support@ecohaven.site.