Payment Policy

Transparent, secure, and effortless checkout for all your phone cover needs.

Accepted Payment Gateways

To ensure maximum financial protection and checkout flexibility, we partner with industry-leading payment processors. During checkout on ecohaven.site, you can securely finalize your order using any of the following methods:

Stripe: Securely accepts all major credit and debit cards directly at checkout, including Visa, Mastercard, American Express, and Discover.
PayPal: Pay using your PayPal account balance, a linked bank account, or any major credit/debit card processed securely through PayPal's gateway.
Affirm: Flexible financing options that allow you to buy now and pay over time. (Subject to eligibility checks and Affirm's terms).
Afterpay: Split your purchase into four interest-free installments, payable every two weeks. (Subject to Afterpay's approval and terms).

Currency & Pricing Standards

Default Currency: All prices, shipping fees, and final order balances are listed and charged strictly in USD.
International Transactions: If you are using a non-US currency card or account, your issuing bank may apply local currency conversion rates or international transaction processing fees.

Payment Security & SSL

Data Protection: ecohaven.site employs standard Secure Sockets Layer (SSL) technology to encrypt data transmitted during checkout.
Secure Processing: All financial details are processed directly on the highly secure servers of our payment partners.
No Data Storage: EcoHaven never stores, collects, or accesses your private card details or bank credentials on our servers.

Billing Accuracy & Order Processing

Authorization: Full payment clearance is required before any order is approved for handling and dispatch.
Failed Payments: If payment authorization fails or cannot be verified by your chosen payment provider, your order will remain on hold until valid payment confirmation is received.

Transparent Pricing

We maintain strict pricing transparency. We do not charge hidden processing fees, checkout surcharges, or unstated service costs. Applicable shipping costs are explicitly detailed during checkout before you finalize your payment.

Refund Processing

All eligible refunds issued in accordance with our Return and Refund Policy will be credited directly back to the original payment method used during checkout. Approved refunds are typically credited within 7 business days following item inspection.