Payment Policy

This Payment Policy explains how payments are handled on EcoHaven.site so you can shop with confidence.

Accepted Payment Methods

We accept all major credit and debit cards for orders placed on our website.

Payment Security & SSL

All payments made on EcoHaven.site are processed through encrypted, industry-standard secure payment gateways. Our checkout is protected with SSL (Secure Socket Layer) encryption, ensuring your card details and personal information are transmitted securely at every step.

We Never Store Your Full Payment Details

EcoHaven.site does not store your complete payment information on its own servers. All sensitive payment data is handled exclusively by our secure, encrypted payment gateway providers.

Order Processing & Payment Authorization

Orders are processed only after your payment has been successfully authorized. If authorization fails or is declined, your order will not be processed, and no product will be shipped until payment is confirmed.

Currency & Conversion

The default currency on EcoHaven.site is USD. Please note that the final amount charged may vary slightly depending on your bank’s or payment provider’s exchange rate and any conversion fees they may apply, which are outside of our control.

Order Confirmation

You will receive an order confirmation email immediately after your payment has been successfully processed, summarizing your order details, total charged, and estimated delivery timeframe.

No Hidden Payment Fees

EcoHaven.site does not charge any hidden payment processing fees. The total shown at checkout, in your selected currency, reflects the full amount you will be charged by us.

Questions About Payment

If you have any questions about a charge or payment issue, please contact us at support@ecohaven.site before initiating a dispute with your bank, so we can resolve it quickly.