At EcoHaven.site, we are committed to getting your eco-friendly phone cases and accessories to you quickly, transparently, and at no extra cost. Please review the details below so you know exactly what to expect from order to delivery.
Orders placed before 2:00 PM (GMT-08:00, Pacific Standard Time — Los Angeles) are processed the same business day. Orders placed after this time are processed the following business day.
| Stage | Timeframe | Details |
|---|---|---|
| Handling Time | 1 business day | Orders are fulfilled Monday through Saturday. |
| Transit Time | 4–7 business days | Shipped Monday through Saturday. |
| Total Estimated Delivery | 5–8 business days | 1 Business Day Handling + 4–7 Business Days Transit = 5–8 Business Days Total, for all destinations. |
We proudly offer 100% free shipping on every order to France and the USA. There is no minimum purchase requirement, and there are no hidden shipping, handling, or order-processing fees added at checkout. The price you see is the price you pay.
As soon as your order ships, we automatically email you a tracking number, typically within 24 hours of dispatch. You can use this number to follow your package every step of the way.
While we do everything possible to meet the timeframes above, delivery can occasionally be affected by factors outside our control, including:
If your order is taking longer than expected, please contact us at support@ecohaven.site and we will help track it down.
